This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by AiAM Publications (“AiAM”).

Collection of Information

We receive and store information about you such as:

Information You Provide to Us

We collect the information you provide to us, which includes:

• Personal Details: Your name, email address, address or postal code, payment method(s), and telephone number. In certain countries, we also collect a government identification number for purposes such as billing and tax compliance.
• Interaction Information: Information you provide when using our service, interacting with our Client Support, participating in surveys or marketing promotions, providing reviews or ratings, setting preferences, and other account details.
  
  

Information We Collect Automatically

We collect information about you and your use of our service, including:

• Usage Data: Details of your interactions with our emails, Client Support (date, time, and reason for contact, transcripts of chat conversations, phone number, and call recordings if you call us).
• Device Information: Information regarding your computer or other devices used to access our service (e.g., mobile devices, tablets, smart TVs). This includes advertising identifiers, device and software characteristics, connection information, IP address, browser and standard web server log information.
• Cookies and Technologies: Information collected via cookies, web beacons, and other technologies, including ad data (availability and delivery of ads, site URL, date, and time).
  
  

Information from Other Sources

We also obtain information from other sources, such as:

• Service Providers: Companies that help us determine your location based on your IP address to customize our service.
• Partners: Select partners that make our service available on their device or with whom we offer co-branded services or joint marketing activities.
• Data Providers: Online and offline data providers from whom we obtain demographic, interest-based, and online advertising-related data.
• Publicly Available Sources: Such as open government databases.
  
  

Use of Information

We use information to provide, analyze, administer, enhance, and personalize our services and marketing efforts. This includes processing your registration, orders, and payments, and communicating with you. Specifically, we may use information to:

• Prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and enforce our terms.
• Communicate with you about our service, such as via email or push notifications, to send news about AiAM Publications, details about new features and content, special offers, promotional announcements, and consumer surveys, and to assist with operational requests such as password resets.
  
  

Legal Basis for Processing

Our legal basis for collecting and using personal information depends on the context in which it is collected. We will normally collect personal information from you where:

• We need it to perform a contract with you (e.g., to provide our services or contact you regarding a role you applied for).
• The processing is in our legitimate interests (e.g., direct marketing activities) and not overridden by your data protection interests or fundamental rights and freedoms.
• We have your consent (e.g., participation in certain surveys and focus groups).
• We have a legal obligation or need to protect your vital interests or those of another person.

For questions about our use of your personal information, cookies, or similar technologies, please contact us via email at office@aiam.es.

Disclosure of Information

We may disclose your information for certain purposes and to third parties, including:

• AiAM Associated Companies: For data processing and storage, providing access to our services, client support, service improvements, and content development.
• Service Providers: Companies that perform services on our behalf, such as marketing, advertising, communications, infrastructure, IT services, payment processing, client support, debt collection, data analysis, and survey administration.
• Promotional Offers: Third parties involved in joint promotions, where sharing your information is necessary for participation.
• Protection of AiAM and Others: Where disclosure is required to satisfy any applicable law, regulation, legal process, or governmental request; enforce applicable terms of use; detect, prevent, or address illegal activities, security or technical issues; or protect against harm to rights, property, or safety.
• Business Transfers: In connection with any reorganization, restructuring, merger, or sale, provided the receiving party agrees to respect your personal information in line with our Privacy Statement.
  
  

Your Choices

• Email: To stop receiving certain communications via email, click the “unsubscribe” link in the email. Note that you cannot unsubscribe from service-related correspondence.
• Push Notifications: To stop receiving mobile push notifications, use your device’s settings to turn them off.
• Interest-Based Ads: Opt out by configuring the appropriate setting on your device (usually found under “privacy” or “ads” in settings).
  
  

Your Information and Rights

You can request access to, correction of, or deletion of your personal information. You may also object to the processing, request restriction, or request portability of your personal information. To make requests or for any other privacy-related questions, contact us at office@aiam.es. We respond to all requests in accordance with applicable data protection laws.

Security

We use reasonable measures to safeguard your personal information against loss, theft, unauthorized access, use, and modification, appropriate to the risks of processing your personal information.

Other Websites, Platforms, and Applications

Our service may be provided through third-party platforms or contain links to third-party sites with different privacy practices. We recommend reading their privacy policies.

Children

You must be at least 16 years old to use the AiAM Publications service. In certain jurisdictions, the required age may be older. Individuals under 16 may use the service only with the involvement, supervision, and approval of a parent or legal guardian.

Changes to This Privacy Statement

We will update this Privacy Statement from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of changes in accordance with the law. Continued use of our service after updates take effect will constitute acknowledgment and acceptance of those changes.

Cookies and Internet Advertising

We and our Service Providers use cookies and other technologies for various reasons, such as to make it easy to access our services, provide and analyze our services, and tailor marketing or advertising. Learn more about our use of cookies and advertising identifiers in this section.

Contacting Us

For general questions, client support, or privacy-specific questions please email us at office@aiam.es. We may need to authenticate your identity before fulfilling your request.

Last Updated: 30-June-2024